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Alexis Jordan - Edward Jones HR Generalist



St. Louis, Mo.


Spelman College


Bachelor of Arts in Psychology

Year Started


Alexis Jordan

HR Generalist

What brought you to Edward Jones?
To be honest, I did not know much about Edward Jones before pursuing the Rotational Development Program (RDP) opportunity.  In fact, it was at Spelman College, which is where I completed my undergraduate education and is one of Edward Jones' target schools for recruiting, that I first heard of Edward Jones. After seeing the position posted, I began to do my research and saw that I admired what Edward Jones represented. The values that the firm holds directly correlate with my personal values, which were of high importance to me. I have no regrets of my choice or path here at Edward Jones.

Talk a little about the opportunities at Edward Jones.
There are many opportunities at the firm for associates, such as our firm's Inclusion and Diversity week and internal classes that associates can take to further their development. Even if an associate has a creative side there are opportunities to be involved, including the Arts and Education Campaign or United Way events. I have found that associates can also create their own opportunities such as shadowing in a department other than their own to learn more about the firm and further their personal development

Who are your mentors?
I have gained a plethora of mentors, both formal and informal. Edward Jones is a place where everyone is willing to help others and show them the way. I have found mentors in my leaders, as well as other associates. I think it is vital to gain perspective from multiple viewpoints, so while I have some mentors within my division, I also have mentors outside of human resources.

What was it about Edward Jones that seemed to be different than other places?
Edward Jones really lives up to what we say we value. Our mission and values are more than just words; they are actions which I see lived out every day as I speak with associates. The firm also has small nuances that make a person feel valued and appreciated, such as referring to us as "associates" and not "employees" or the fact that I am "responsible to my leader" instead of "reporting to my boss." While these may be small words, it's the small things that make the biggest difference.

Articulate the spirit of volunteerism that exists at Jones. How have you been involved and what was that experience like?
Volunteerism is definitely alive and well at Edward Jones. During my first week with the firm, before I even met my leader, I was out doing community service with my cohort of RDPs. The firm also participates in A Day of Caring, in which all home office associates get one paid day to volunteer with a cause or organization of their own choosing. Some departments even participate in a day of caring as a team, which is always fun. It's always nice to go to a volunteer event and know that Edward Jones is recognized not necessarily from a business perspective, but from a volunteerism and service perspective.

Describe your role within the firm.
As an associate on the HR Help Service Team in Associate Relations, I speak with associates on a daily basis. Our team provides service to home office and branches, by answering all fundamental HR questions including benefits, leave of absences and firm policies.

How do you see your future at Edward Jones unfolding?
As I continue to learn more about the firm and grow professionally, I have learned that there are many different directions an associate can steer their career path. I hope to use the skills I am currently acquiring while obtaining my master's in Human Resources Management, as well as developmental opportunities the firm provides, to help me navigate through the limitless possibilities available within my career at Edward Jones.

What qualities do you think a person needs to have to succeed in the home office environment?
I think a person must hold the following qualities: First, be able to work in a self-directed and motivated environment, yet be able to still work and collaborate in a team environment. Second, a person who is not afraid to be assertive and speak up when they have ideas and suggestions. Third, flexibility is important as we strive to be proactive, not reactive, in regards to industry changes.

There are very few offices at Edward Jones, with nearly all the firm's leaders located in cubicles. What does this structure mean to you?
This structure supports many of the firm's values such as cooperation and face-to-face relationships. To me, it means that there truly is an open-door policy with all leaders and associates. It makes me feel comfortable approaching others with questions at any time and allows for constant feedback and camaraderie of associates in my department.

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